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    Are you a business looking for a training partner to assist you with training and development needs? Submit your details in order for us to contact you and discuss the various services we offer.

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    Are you an individual enquiring to start training in either a Learnership or Traineeship Programme? Leave your contact details for us to contact you with any future training opportunities.

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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

Request Course Info

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Your Details

Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

Request Course Info

Close

Your Details

Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

Request Course Info

Close

Your Details

Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Testimonial

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The addition of two world-class clubs to our Collection stable in 2016 meant that we needed to match the exquisite facilities with exceptional customer service.

We partnered with the Summit who willingly adapted their training content from the hotel experience to our health club environment. Their approach to training together with their expertise in the hospitality industry helped develop staff in both our new and existing Collection clubs to deliver world class levels of customer service.

Shannon Hazelhurst
Operations Training Manager

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Sun International’s business is focused on gaming and hospitality and with the Summit being internationally recognised as a leading provider of quality hospitality and culinary education, it was logical for Sun International to collaborate and partner with the school to ensure the successful rollout of Gaming qualifications as well.

The partnership provides a perfect platform for the upskilling and development of students for the exciting world of Gaming. Sun International is very excited about the partnership and foresees the education extending to the support areas of our business.

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Checkers embarked on a journey with Summit to train and upskill our Fresh Food Controllers and Fresh Food Managers in all our stores nationally.

We started with a pilot project in Gauteng and due to the success of this project we decided to roll out further in Eastern Cape, Western Cape, Free State and KwaZulu Natal for both Checkers and Shoprite in the Free State as well. We are confident that the training will uplift food hygiene in the kitchens, correct knife skills and reduce wastage. One of the chicken dishes used on training was implemented in a store and was sold out in one day. We are happy that Summit identified training that matches the specific needs of our staff and business goals and changed the Assistant Chef programme to suit our business requirements.

Moga Pillay
National Training Manager

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Awards – Top local entertainment destination in KZN - Sunday Times Generation next Durban Businesswomen’s Association Regional Business Achiever Awards (2016)

uShaka Marine World is very much dependant on ensuring guest excellent customer service, their visit to the park is memorable and increasing return visits to the Park. The Guest First training provided by Summit, has been an important part of helping us achieve this, as it highlighted the key aspects of the quality of the guest’s experience, giving practical and relevant tips and encouraging a real sense of pride in what we have offered in uShaka Marine World.

They (uShaka staff) all felt that the training acted as a beneficial reminder as to what we are essentially here to do as a job, and it has translated into improved service and customer satisfaction.

Mrs Stella Khumalo
Chief Executive Officer

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Awards - TripAdvisor Travellers' Choice Awards - Voted No. 1 Top Hotel in South Africa (2017)

The Oyster Box (Red Carnation Hotels), embarked on the AHLEI / Summit journey 3 years ago. In that time a large number of our top performing staff have successfully completed the CHA, CHT, CHS, CHDT and more recently the GSG professional training and certification programmes.

We have seen very clear results through investing in our staff, such as increased staff morale, increased satisfied guests, and the achievement of many service awards by The Oyster Box. Summit have played a crucial role in supporting this journey. A large part of the success of these programmes is a result of their dedicated hospitality professionals who strive to better themselves and believe in the education and upliftment of staff within the hospitality industry. We believe IHS is the leading hospitality education institution in SA and we will continue to work with them in the future.

Kylie Reardon
Training Manager

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Summit is one of our service providers that provide our organisation both Betting World and Phumelela with Learnership qualifications and skills programmes, for the past two years.

During the years of services received by Summit, we experienced a high service delivery level, in regards to the planning, implementing and closing of the projects. The facilitators are proactive, especially when learners require additional support on their programmes.

Simone Barrett
Group Training Manager

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I am very excited to give my feedback with regards to the Guest Service Gold training that Summit offered. This training was very beneficial for myself and my colleagues.

I am very excited to give my feedback with regards to the Guest Service Gold training that Summit offered. This training was very beneficial for myself and my colleagues.

It went a long way in helping us understand how to deal efficiently with the guest and how to effectively manage excellent customer service in the hospitality industry. Although we tend to take these principles for granted, we sometimes neglect to apply the proven techniques while still dealing with guests' complaints.

After the course I had a renewed sense of purpose and confidence than ever before. Our trainer was particularly good and very passionate about the programme. I felt that he was communicating his knowledge with zest and eloquence. Once again thank you to the Taj for organizing such a fantastic course. I am looking forward to further training in order to improve my knowledge

Papy Mingashanga
Guest Relations Manager

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I've had the utmost pleasure doing business with Summit.

The team needs to be commended for the outstanding service we received this past year. They run one of my client's learnerships with great success and their quality training programmes and expert trainers assists us to develop sustainable programs for our client. Summit are flexible, reliable and passionate; all while putting service at the forefront of what they do.

Herman van der Merwe
Managing Director

Is your business COVID-19
compliant?

Home / COVID-19 toolkit for business readiness

As businesses across key sectors slowly start to open operations, it is still vital that the necessary precautions and compliance measures are taken to ensure that you stay on the right side of the law. We can help.

For a once-off fee of R3,950 excl. VAT, you can get our Business Continuity Toolkit, that includes:

COVID-19 policy

Safe Operating Procedures (SOP) templates

Risk assessment to identify potential hazards and risks related to COVID-19

Self-audit checklist

Visitor information form

Procedure for medical screening

COIDA reporting procedure (Compensation for Occupational Injuries and Diseases Act)

Posters (available in English, Zulu, Sesotho, isiXhosa and Afrikaans)

Please note that there are two training programmes (accredited or non accredited) that can also be added, or as standalone programmes.

Contact Us For More Info

What our clients say

The addition of two world-class clubs to our Collection stable in 2016 meant that we needed to match the exquisite facilities with exceptional customer service.
We partnered with the Summit who willingly adapted their training content from the hotel experience to our health club environment. Their approach to training together with their expertise in the hospitality...
Shannon Hazelhurst
Operations Training Manager
Read More
Sun International’s business is focused on gaming and hospitality and with the Summit being internationally recognised as a leading provider of quality hospitality and culinary education, it was logical for Sun International to collaborate and partner with the school to ensure the successful rollout of Gaming qualifications as well.
The partnership provides a perfect platform for the upskilling and...
Read More
Checkers embarked on a journey with Summit to train and upskill our Fresh Food Controllers and Fresh Food Managers in all our stores nationally.
We started with a pilot project in Gauteng and due to the success of this project we decided to roll out further in Eastern Cape, Western Cape, Free State as well...
Moga Pillay
National Training Manager
Read More
Awards – Top local entertainment destination in KZN - Sunday Times Generation next Durban Businesswomen’s Association Regional Business Achiever Awards (2016)
uShaka Marine World is very much dependant on ensuring guest excellent customer service, their visit to the park is memorable and increasing return visits to the Park...
Mrs Stella Khumalo
Chief Executive Officer
Read More
Awards - TripAdvisor Travellers' Choice Awards - Voted No. 1 Top Hotel in South Africa (2017)
The Oyster Box (Red Carnation Hotels), embarked on the AHLEI / Summit journey 3 years ago. In that time a large number of our top performing staff have successfully completed the CHA, CHT, CHS, CHDT and more recently the GSG professional training and certification programmes...
Kylie Reardon
Training Manager
Read More
Summit is one of our service providers that provide our organisation both Betting World and Phumelela with Learnership qualifications and skills programmes, for the past two years.
During the years of services received by Summit, we experienced a high service delivery level, in regards to the planning, implementing and...
Simone Barrett
Group Training Manager
Read More
I am very excited to give my feedback with regards to the Guest Service Gold training that Summit offered. This training was very beneficial for myself and my colleagues.
It went a long way in helping us understand how to deal efficiently with the guest and how to effectively manage excellent customer service in the hospitality industry. Although we tend to take these principles for granted, we sometimes neglect to apply the proven techniques while still dealing with guests' complaints.
Papy Mingashanga
Guest Relations Manager
Read More
I've had the utmost pleasure doing business with Summit.
The team needs to be commended for the outstanding service we received this past year. They run one of my client's learnerships with great success and their quality training programmes and expert trainers assists us to develop sustainable programs for our client. IHST are flexible, reliable and passionate; all while putting service at the forefront of what they do.
Herman van der Merwe
Managing Director
Read More
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